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“Australia’s BIGGEST and BOLDEST business event for the world of accountancy and finance management”

20 - 21 March 2019
ICC Sydney Exhibition Centre
Darling Harbour, Sydney

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Super Reforms’ secret agenda is all about customer service. Do you make the grade?

Yellow Theatre
Strategy & Culture
Wealth & SMSF
Practice Management
Advisory & Services

The Super Reforms will shake out SMSF advisers who fail to deliver on customer service. Clients need help navigating the complexities of the legislation and meet events-based reporting requirements. Hear one firm share everything it has learned about streamlining admin, tracking client engagement and delivering a whole-of-wealth perspective to each client.

Key takeaways:

  • Discover why SMSF clients are expecting a much higher level of service than you currently deliver
  • Learn from a firm that has already travelled down the road to better client engagement
  • Hear how to streamline administration to reduce your costs while improving customer experience